Default Prevention Services
The Utah Higher Education Assistance Authority (UHEAA) has over 40+ years of industry experience and created the RepayCentsibly™ brand as part of UHEAAs financial literacy based default prevention support. RepayCentsibly™ understand that higher education institutions need flexibility and innovation. RepayCentsibly™’s comprehensive solution allows for institutions to choose individual services that align with your institutions unique strategies.
Educating students about repayment options is critical. RepayCentsibly™ strives to help students understand their student loans, be savvy about the repayment options available to them, and avoid default. RepayCentsibly™’s counselors are available to consult borrowers about their unique situations and warm transfer them directly to their loan servicer to resolve their account with confidence. Maintaining a good relationship with students is key to helping them understand their loans and successfully repay their student loans.
- In-School Outreach
- At-Risk Analysis
- Demographic Analysis
Cutting edge analysis, passionate customer service, and innovative programming allow RepayCentsibly™ to successfully assist student loan borrowers resolve their delinquency. The program is able to obtain data from numerous sources, monitor repayment, identify delinquent borrowers, and identify resolutions. RepayCentsibly™ offers comprehensive, customized programs and solutions for schools of all sizes and types.
- Results-driven Messaging
- Payment Monitoring
- Data Management
RepayCentsibly™ tracks federal student loans and evaluates repayment rates for your institution. RepayCentsibly™ recognizes that each institution is unique and will work collaboratively with you to create and deploy strategies to reach goals, maintain best practices, and improve compliance.
- Predictive Modeling
- Alignment of GE and CDR Strategies
- Custom Reporting Metrics
Draft Rate “Scrub” and Challenge
RepayCentsibly™ performs draft rate scrubs as part of the standard default prevention package. This scrub covers all of the eleven different types of challenges, informs schools if there are any discrepancies, and guides you through how to successfully perform a CDR challenge.
Incorrect Data Challenge (IDC)
- Uncorrected Data Challenge (UDC)
- New Data Adjustment (NDA)
- Loan Servicing Appeal (LSA)
- eCDR Support
Program Overview Infographic